Tag: reviews
New Kia EV6 GT not revolutionary, but a step in the...
The new Kia EV6 GT should be hitting dealership lots in the coming weeks. While the automaker has built up excitement for the vehicle...
Benefits of Video Testimonials
Customer reviews make a big difference in how customers hear and think about your business. Even before COVID-19, video testimonials were gaining attention as...
Reviews vs. Referrals
Referrals are great, but according to Cory Mosley, reviews are just as important. Find out what the difference is and how they impact your...
5 Tips to Effectively Manage Your Dealership’s Online Presence
Love it or hate it, at this point the internet isn’t just part of the everyday business: it’s a key employee. Whether it’s shepherding...
The Case For Creating A Director Of Customer Engagement Position
How much do you really know about your customer’s true experience while he or she is shopping for a car? As a dealership manager,...
Tips for Improving Dealership Reviews and Maintaining a Meaningful Online Reputation
The first step in the car-buying journey today is not a physical one, but a digital one. Customers typically spend the bulk of the...
Creating Post-Purchase Surveys That Yield Useful Results
Customer feedback is a valuable tool for businesses of all kinds, and dealerships are no exception. Feedback allows you to fine-tune your operation, strengthening...
The Importance of Your Dealership’s Online Reputation – Chris Snellgrove
Jim Fitzpatrick sits down with Chris Snellgrove with Digital Media Nation to talk about reputation management, the customer experience, and marketing on CBT News.
Chris...
How To Ask For GREAT Reviews
The car buying experience is not quite the same as checking into a hotel or dining at a restaurant. It’s not something that you...
5 Ways to Boost Your Dealership’s Reputation
The automotive marketplace is an ever-changing environment, one that’s heavily affected by a dealership’s surroundings and presence. Formerly, a dealership’s reputation was built mainly...
