Tag: retention
What Does Staff Turnover Actually Cost the Dealership?
If I asked you whether employee turnover was good or bad you would already know that it’s bad. But there’s a deeper question –...
Employee Feedback: Four Metrics You Should Keep Track of to Promote...
"Employees who believe that management is concerned about them as a whole person – not just an employee – are more productive, more satisfied,...
Lessons in Leadership
What does it take to be a good leader? Mark Tewart gives some tips on how to get the most out of your team...
What GREAT Managers Do To Improve Retention
It can truly be one of the biggest nightmares for managers when their best employee unexpectedly resigns. Now, you’ve suddenly gotten an extended list...
Key Aspects of Employee Retention
Many auto retailers today struggle to keep employees due to competitive landscapes and millennial employment. On this week's Progressive Retail, Cory goes over some...
Bells & Whistles May Not Attract and Convert
Here’s a silly question for dealers and managers: Do you ever look at your website and think it’s stale or boring? Of course you...
What to do when you lose a good employee
On this week's episode of the Weekly Tune-Up, Becky goes over what you should do when you lose a good employee and how to...
The value female customers bring to your service department
Are you taking full advantage of the type of retention women create for your service department? Â Becky explains ways you can appeal to female...
Service Retention: How online culture is slowly killing your service drive...
Most Americans shop on Amazon or eBay and the negative impact on brick and mortar retail outlets is far-reaching. Customers have proven they want...
Does your Marketing Manager have the right qualifications? | If You...
On today's CBT Newscast for Friday, November 3rd, 2017:
Brian Pasch: Does your Marketing Manager have the right qualifications?
How do you know your marketing manager...
