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The best practices for car dealers to spotlight in preparation for...

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The new year is approaching, yet many car dealers are still dealing with the effects of the COVID-19 pandemic. Today on Inside Automotive, we’re...
retaining customers

Retaining Customers with Your Smartphone

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 We all know using your smartphone for making videos impacts sales, but it’s also good for retaining customers. Sales trainer David Kain, explains how...
Retaining Customers

Why keeping employees with good reviews helps retain customers

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Jamie Oldershaw: GM of DealerRater
Generating Profit

How to generate profit & keep customers coming back to the...

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We probably all agree that the goal of the dealership service department should be: (A) generate profit and (B) deliver the experience that keeps...

CBT News – May 20, 2015

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On today's show: - Phil Sura of UnityWorks explains why your service department needs to have a digital video presence and where you can start -...