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Sales Language

It’s Time to Modernize your Dealership Sales Language

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It’s kind of nostalgic to listen to car salespeople talk with customers on the phone, either in live calls or when leaving voicemails, and...
industry

Charlie Chesbrough on Memorial Day Sales Results, Q2 Predictions, and Other...

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 While it’s important to monitor year-over-year trends in the retail auto industry, it is arguably more important to focus on where the industry is...
fleet sales

How Fleet Sales Affect Residual Values

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Fleet Sales is often a dirty word in the auto industry. This can be true on the manufacturer side as well as the dealer...