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Your Customer Experience Will Determine Your Dealership’s Success | Tesla Employees...

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Today on CBTNews.com - Monday, July 16th, 2018: Your Customer Experience Will Determine Your Dealership's Success When you think of businesses with outstanding customer service, it’s...
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Have Your Managers Been Taught to Teach? – Paul Cummings |...

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Today on CBTNews.com - Friday, July 13th, 2018: Have Your Managers Been Taught to Teach? - Paul Cummings Who’s teaching the managers and trainers at your...
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Solutions That Measure and Manage Your Dealership’s Recon Process | Trump...

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Today on CBTNews.com - Thursday, July 12th, 2018: Solutions That Measure and Manage Your Dealership's Recon Process If you’re a dealer struggling to get your used...
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Broad-based Auto Tariffs Could Be Devastating to Economy – Cody Lusk,...

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Today on CBTNews.com - Wednesday, July 11th, 2018: Broad-based Auto Tariffs Could Be Devastating to Economy - Cody Lusk, AIADA Cody Lusk, President, and CEO of...
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How Employee Turnover Is More Costly Than You Think | Threat...

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Today on CBTNews.com - Tuesday, July 10th, 2018:  How Employee Retention Is More Costly Than You Think - Chase Abbott The high cost of employee turnovers...

Paul Cummings: Setting Goals For Each Department of Your Dealership |...

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Today on CBTNews.com - Monday, July 9th, 2018: Paul Cummings: Setting Goals For Each Department of Your Dealership The CBT Automotive Network welcomes Paul Cummings, who...
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How Your Customer Experience Directly Effects Your Bottom Line | Boosting...

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Today on CBTNews.com - Thursday, July 5th, 2018: How Your Customer Customer Experience Directly Effects Your Bottom-Line - Mike Wittenstein, Story Miners Mike Wittenstein, Owner of...
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How Tom Wood Auto Group is Driving 17 Franchise Stores Towards...

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Today on CBTNews.com - Tuesday, July 3rd, 2018: How Tom Wood Auto Group is Driving 17 Franchise Stores Towards Success Brian Finkelmeyer, Director of Conquest at...
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12 Steps to Making an Outbound Call

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The phone can either be the most powerful sales tool in the dealership or the most misused. On this week's episode of the Tom...
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Finding F&I Success Through Transparency | Oil Industry Peddling Misinformation to...

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Today on CBTNews.com - Monday, July 2nd, 2018: Finding Long-Term F&I Success through Transparency - Dan Mason, Brandon Steven Motors Our guest today on the CBT...