Tag: retail automotive
CBT Automotive Newscast for February 4th, 2020
Today on CBTNews.com - Tuesday, February 4th, 2020:
How to Create and Retain Loyal Customers for Your Service Drive - Jim Roche, Cox Automotive
Today, we...
Getting the Customer to Lower Their Defenses
On this week's episode of Straight Talk, David Lewis talks about how to deal with obstacles put in place by the customer and getting...
CBT Automotive Newscast for February 3, 2020
Today on CBTNews.com - Monday, February 3rd, 2020:
Integrating Your Online Reputation Strategy into Your Dealership's Marketing Plan
In the automotive industry, positive consumer reviews are...
CBT News Week In Review: January 31, 2020
CBT News Week In Review for Friday, January 31st, 2020:
Glenn Pasch on Alleviating Pain Points in Your Customer Journey
Please join us in welcoming back...
CBT Automotive Newscast for January 30, 2020
Today on CBTNews.com - Thursday, January 30th, 2020:
Dale Pollak's New Approach to Greater Profitability in Your Used-Car Department
On today’s show, we’re pleased to welcome...
CBT Automotive Newscast for January 29, 2020
Today on CBTNews.com - Tuesday, January 29th, 2020:
Assessing 5 Major Auto Retail Trends with Steve Finlay, Editor of WardsAuto
In years past, a common criticism...
CBT Automotive Newscast for January 28, 2020
Today on CBTNews.com - Tuesday, January 28th, 2020:
Cox Automotive Chief Economist Jonathan Smoke Discusses Vehicle Affordability, EVs, and Much More
Year-end sales data has been...
CBT Automotive Newscast for January 27, 2020
Today on CBTNews.com - Monday, January 27th, 2020:
Glenn Pasch on Alleviating Pain Points in Your Customer Journey
Please join us in welcoming back Glenn Pasch,...
5 Reasons You Need to Redefine CRM
The customer relationship management (CRM) tool started out as a simple electronic rolodex and calendar. It’s now a complicated tool that is underused or...
CBT News Week In Review: January 24, 2020
CBT News Week In Review for Friday, January 24th, 2020:
A Year in Review and 2020 Industry Predictions from NADA's Chief Economist Patrick Manzi
2019 for...