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car buying experience

Modifying your dealership’s sales approach through COVID-19

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Over the last six months, David Lewis has talked with hundreds of dealership personnel. The majority seem to be in agreement that the changes...
Bernie Moreno

Bernie Moreno returns to auto retail with new digital technology

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While the COVID-19 pandemic has created many obstacles for auto dealers, some have found ways to create opportunities in the midst of adversity. After...
Rock Anderson

How AutoNation is promoting diverse and inclusive hiring practices – Rock...

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Here at CBT News, we’ve had several discussions with prominent figures on diversity in the retail automotive industry. AutoNation, the largest retailer in the...
Victor Antonio

4 strategies to make your sales department more effective – Victor...

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Sales managers often find themselves looking for ways to motivate their teams to take the next step in their development. Here to discuss four...
Frankie Florey

GSM Frankie Florey discusses how Autosport Acura adapted to the COVID-19...

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In today's COVID-19 world, customers value transparency and safety during their car-buying journey now more than ever. No one knows this better than Frankie...
Sonic Automotive

Sonic Automotive’s EchoPark brand continues to grow despite industry setbacks –...

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Sonic Automotive opened its newest preowned EchoPark brand store in Houston, Texas on Sept. 8, 2020, making it the eleventh retail store for the...
CBT News market update

CBT News Market Update: Michael Tyman, Professional Success & Giovanna Scognamiglio,...

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The first half of September is behind us, and here is a quick recap of last week’s numbers. New car sales came out to...
Cox Automotive

Cox Automotive chief economist Jonathan Smoke breaks down current auto industry...

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Data and trends in retail automotive can often fluctuate depending on who you ask so to help us sort through the latest information is...
Andrew Gardner

How to ensure your dealership’s customer experience and buying journey sync...

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As the retail automotive industry shifts to increased online sales, the customer experience is also shifting. So what does this mean for your operation?...
Evelyn Cardenas

Dr. Evelyn Cardenas says CFADA dealers are ‘very optimistic’ about auto...

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Just a few short months ago as the pandemic hit, we were all left to figure out what’s next for retail automotive businesses and...