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Don Hall

On CBT News for March 26, 2020: CMA CEO Liza Borches...

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Today on CBTNews.com - Thursday, March 26th, 2020: CMA CEO Liza Borches Joins Don Hall CEO of VADA to Discuss What Dealers Can Do to...
CallRevu

Convert More Phone Leads with CallRevu’s Powerful AI Technology

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On today’s show, we’re pleased to welcome Tom Harsha, Chief Product Officer at CallRevu, a call tracking and call monitoring solutions company. Tom is...
retaining customers

Retaining Customers with Your Smartphone

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 We all know using your smartphone for making videos impacts sales, but it’s also good for retaining customers. Sales trainer David Kain, explains how...

AutoNation CEO Cheryl Miller Discusses Market Disruptors, Industry Turnover, and Tariffs...

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In part two of this CBT News exclusive, our host, Jim Fitzpatrick continues his conversation with Cheryl Miller, AutoNation's first female CEO, and first-ever...
Cheryl Miller

Cheryl Miller Takes the Driver’s Seat as AutoNation’s First Female CEO...

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On today's very special edition of CBT News, our host, Jim Fitzpatrick visited AutoNation's corporate headquarters in sunny Ft. Lauderdale, Florida to be with...
language

It’s Time to Amp Up Our Language

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Old sales language doesn't work on today's hyper-informed customers like it used to. On today's episode of Kain & Co., David Kain talks about...
CDK

CDK Global Names Scott Thompson Senior Vice President, Business Leader, CRM...

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HOFFMAN ESTATES, Ill. – October 7, 2019 – CDK Global, Inc. (Nasdaq: CDK), a leading retail automotive technology company, today announced that Scott Thompson, 58,...
predictive analytics

How to Use Predictive Analytics to Give Customers the Convenient Experience...

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On today’s show, we’re pleased to welcome Marco Schnabl, Co-CEO and Founder of automotiveMastermind, a predictive analytics and marketing automation technology provider for the...
liveperson automotive

How Live Messaging Technology Has Improved Andean Chevrolet’s Digital Retailing Strategy...

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 Today on CBT, we're pleased to welcome Wesley Miller, the Director of Major Accounts for LivePerson Automotive and Frank Reynolds, General Manager of Andean...
insurance

The Benefits of Incorporating Insurance Shopping into the Car Buying Experience...

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 A criticism dealers often hear from customers is that it takes too long to buy a car. However, there are plenty of ways to...