Tag: retail auto

Newly released information from Experian’s Q2 2020 State of the Automotive Finance Market says despite the pandemic, the automotive industry shows positive signs of...

Google recently made a policy change that limits the ability to target customers by zip code. This could have a major impact on dealers...

In the midst of the pandemic, the customer experience in dealerships has experienced various changes and challenges. Marc Cannon, EVP Chief Customer Experience Officer...

Dealerships are seeing less foot traffic as the retail automotive industry heads online. More dealers are being equipped and empowered with tools to thrive...

What separates one service department from the next? Some may say the service technicians and the work they do. Today we’ll learn about a...

Things are looking up for dealers in the retail automotive industry as many adjust to the new normal and get back to business, but...

Over the past several months, we have spoken to automobile dealer association presidents from California to New York and many in between. With different...

With purchase processes rapidly changing, dealers are looking for easy yet effective ways to streamline and close sales. Car buyers simply aren’t going the...

Women continue to gain prominent leadership roles in automotive as the industry continues to evolve. Annette Sykora joined our show to talk about her...

  On this week's episode of the CBT News Market Update, new car sales came out to a retail SAAR of 11.16, down 12.6% from...