Tag: repair
Fire risk in Chevy Bolts forces GM to recall 140,000 units
General Motors has announced another recall of 140,000 2017-2023 Chevy Bolts due to a potential fire hazard.
The automaker said that a design flaw in...
2021 Vehicle Health Index unveils opportunities for fixed ops
Drivers who experience a Check Engine light lose trust in their vehicle. But due to the pandemic, many vehicle owners have held onto their...
Hyundai to recall 82,000 EVs for fire risk
Hyundai is recalling more than 82,000 electric vehicles globally due to a risk of fire. The recall campaign comes after 15 vehicle fires occurred...
Dealing with objections for service repairs
There’s no questioning how busy service advisors are, day in and day out. As the frontline workers in after-sales service, it falls on them...
Are fixed operations financing options necessary?
According to AAA, the average vehicle service invoice cost is now between $500 and $600 in the US. That pricing has been exacerbated by the pandemic...
Five types of customer data that you should take from fixed...
According to Cox Automotive, 49% of a dealership's profits come from the service department. It's clear that fixed ops have evolved into a significant profit center for car...
Kelley Blue Book beefs up digital solution tools to help dealers...
The need for enhanced digital tools has become even more essential since the COVID-19 pandemic drove many dealers to increase their reliance on digital...
Connected cars and OTAs: What are the pros and cons for...
Who knew we would be living in a time when cars began to act like computers? Today's cars are connected in ways that we...
Tips for managing lean parts inventory
For all dealerships, the parts department is as much of a gamble as new car sales. Ordering for inventory is a necessity to ensure...
How to Streamline the Claims Process for Service Contracts
No dealer wants a Vehicle Service Contract (VSC) Audit. It will most definitely result in chargebacks or penalties to the dealership. The best way...