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Chevy Bolts, 2023 chevy bolt

Fire risk in Chevy Bolts forces GM to recall 140,000 units

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General Motors has announced another recall of 140,000 2017-2023 Chevy Bolts due to a potential fire hazard. The automaker said that a design flaw in...

2021 Vehicle Health Index unveils opportunities for fixed ops

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Drivers who experience a Check Engine light lose trust in their vehicle. But due to the pandemic, many vehicle owners have held onto their...
Hyundai

Hyundai to recall 82,000 EVs for fire risk

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Hyundai is recalling more than 82,000 electric vehicles globally due to a risk of fire. The recall campaign comes after 15 vehicle fires occurred...
service

Dealing with objections for service repairs

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There’s no questioning how busy service advisors are, day in and day out. As the frontline workers in after-sales service, it falls on them...
financing

Are fixed operations financing options necessary?

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According to AAA, the average vehicle service invoice cost is now between $500 and $600 in the US. That pricing has been exacerbated by the pandemic...
fixed ops

Five types of customer data that you should take from fixed...

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According to Cox Automotive, 49% of a dealership's profits come from the service department. It's clear that fixed ops have evolved into a significant profit center for car...
digital

Kelley Blue Book beefs up digital solution tools to help dealers...

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The need for enhanced digital tools has become even more essential since the COVID-19 pandemic drove many dealers to increase their reliance on digital...
OTAs

Connected cars and OTAs: What are the pros and cons for...

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Who knew we would be living in a time when cars began to act like computers? Today's cars are connected in ways that we...
inventory

Tips for managing lean parts inventory

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For all dealerships, the parts department is as much of a gamble as new car sales. Ordering for inventory is a necessity to ensure...
contracts

How to Streamline the Claims Process for Service Contracts

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No dealer wants a Vehicle Service Contract (VSC) Audit. It will most definitely result in chargebacks or penalties to the dealership. The best way...