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Michael Roppo

What It Takes To Find, Train, and Retain Great Service Technicians...

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 On today’s show, we’re pleased to welcome back Michael Roppo, President and Director of Dealer Fixed-Operations Consulting and Training at Automotive Management Resources. Jim...
recruiting

Recruiting in the Modern Age of Automotive

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On this week's episode of Kain & Co., David Kain of Kain Automotive talks about the words you use in your recruiting ads and...
Glenn Pasch

How to Get the Most Value From Your Vendors, Employees, and...

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Is your dealership making the most of your current marketing process, software, and employees? Well, now is the time to assess the strengths and...
sales team

How to Build a Winning Sales Team (Part 1)

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  Are you trying to be as good as everybody or as bad as everybody? Do you know the difference? Building a winning sales team...
women employees

Attract, Hire and Retain Women Employees

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“The Women in the Workplace 2017,” a study conducted by LeanIn.Org and McKinsey states, ”Women and men see the state of women—and the...
job satisfaction

Techs: Job Satisfaction Equals Increased Service Revenues

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It is no secret that recruiting and training service technicians is expensive. Tech turnover can cost a dealership money in many ways, including recruiting...
Bill Wittenmyer

Bill Wittenmyer on Recruitment, Creating the right culture, and Prospecting

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As a car dealer, unless you're wearing a shirt or hat out in public advertising your store, it's hard for some people to actually...
extra mile

Attracting the Sales Talent You Want at Your Dealership

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A sales position isn’t easy, so don’t settle for low-quality applicants In the 2016 NADA Dealership Workforce Study, it’s noted that sales department turnover is...

Moving Excess inventory – Haig Stoddard, Wardsauto | Attracting the Sales...

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On today's CBT newscast for Tuesday June 13, 2017: Congrats On Your New Car! But Before You Go… After weeks of test driving, researching and debating...
recruiting

12 Tactics for Recruiting Young Salespeople

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Implementing significant changes in your sales process will go far in attracting young, well-educated salespeople and increase your employee retention rate. Easily the biggest challenge...