Tag: Quantum5
Live Replay NADA Show 2024: Dave O’Brien & Ken Herfurth |...
At this year's 2024 NADA Show, CBT News anchor Jim Fitzpatrick had the opportunity to join Dave O'Brien, Chief Executive Officer of Quantum⁵, and...
2024 – Innovate or Stagnate
Let’s just say it out loud, yes, there are headwinds and challenges ahead for dealerships. Yes, the challenges are in both sales and service....
How data is driving innovations in dealership training — Sarah Vantine...
Data and technology are accelerating nearly every area of the dealership, and training is no exception. Recently, at the 2023 NADA Show, CBT News...
Now is the time to pay more attention to retention
2023 is underway and dealerships are busy crunching the numbers. While normal key performance indicators are under scrutiny, it is more important than ever...
Sarah Vantine discusses the practices used to empower BDC teams
Every dealership has a business development center (BDC) that curates the most loyal employees and will benefit productivity in the long run. Today on...
Business development expert Sarah Vantine on the cost of ineffective employee...
Fixed ops are the focus for many dealers right now as profit continues to increase, but is training being left behind? On today’s show,...
