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closing, financing and insurance

Closing in F&I starts with a strong opening

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Most salespeople judge their entire career by how good of a closer they are. In F&I specifically, closing more deals with higher rates and...
PVR, franchise

Beyond PVR — dig deeper for greater F&I success

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What does success look like in the F&I department? How should it be measured? PVR (per vehicle retailed) is currently the most examined metric used...
VSC

How to stay competitive with online VSC companies

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Since the pandemic hit, dealers are finding that the landscape of online aftermarket providers has increased, and they are targeting consumers that want to...
data

Data analytics in F&I – Remember, humans are behind the numbers

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When dealerships use data to take a more granular look at how the different departments are performing, it can uncover a lot – positive...

Digital retailing inspired by the next generation

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Allow me to break down digital retailing in its most simple form. It’s the utilization of a website to allow consumers to purchase products...
time

Use preloaded ancillary bundles to give F&I more time, more profit

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In the dealership, time is everything. Your staff needs time to sell the car, appraise the trade, and work the deal. Time truly is money. When...
PVR

How to raise your PVR in one simple step

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Every F&I department has metrics it must meet every month and, in some cases, every day. They include penetration levels per product, CSI scores,...
customer

Meeting the Customer on Their Terms

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  On this week's episode of F&I Today, Becky Chernek talks about how meeting the customer on their terms can improve your interview process and...