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CDK Global

CDK Global enters digital retailing with Roadster acquisition

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For more than 40 years, CDK Global has been a dominant force in the automotive industry with widely adopted solutions for all facets of...
Memorial Day

Memorial Day weekend sales forecasted to be hot with a bubble...

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In most years, Memorial Day weekend kicks off the busiest selling season for car dealers, barring a worldwide pandemic of course. As Americans are...
Comscore

New report details how shopping intentions changed during COVID-19

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Auto retailers have seen firsthand the impact that shutdowns, restrictions, and pandemic fears have had on their customers. A new report from Comscore Research...
vehicle

5 Tips for acquiring pre-owned vehicle inventory

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As a dealer that sells pre-owned vehicles, apart from customer acquisition, inventory acquisition is always front of mind. Throughout the past year, auctions have...
Deloitte

Deloitte report finds affordability concerns have affected main demographics

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The 2021 Global Automotive Consumer Study by Deloitte unveils that as many as 23% of millennial car owners opted to defer car payments in 2020 amid...
insurance

Study shows car buyers want a smoother insurance experience at the...

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A new study conducted by DealerPolicy revealed that auto insurance plays a larger role in a vehicle purchasing decision than previously thought. More than seven in...
auto loans

Online auto loans are on the rise. What does this mean...

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The pandemic has changed the way consumers purchase cars, which extends beyond online research and requesting test drives. Today, customers are conducting a variety...
APEAL study

J.D. Power APEAL Study Reveals What Drives Customer Satisfaction

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Regardless of which make or model a car shopper is interested in, quality in manufacturing remains the qualifier. A well-laid-out interior, performance that meets...
customer

Six Tips for Creating a Stellar Customer Experience on Multiple Marketing...

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How can we best describe the buying path of a potential car buyer? Well, it definitely isn’t a straight line. There are a lot...