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With a suite of data presentation tools, the Digital Leaderboard deepens the connection and trust across all levels of the dealership.

How a digital leaderboard can drive performance at your dealership

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From sales to fixed-ops, dealership teams are ill-prepared for today's rapidly evolving automotive landscape. As was apparent throughout last year, prices are falling, competition...
Prior to joining TotalCX, Ammar held the role of Principal Technical Product Manager at Nuance Communications (a Microsoft Company).

TotalCX hires Ammar Zuriki as the new Chief Technology Officer

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HOUSTON – January 18, 2024 – TotalCX, the leading provider of AI-driven customer experience management solutions, is expanding its senior leadership team and hiring...
After years of development, with early adopters achieving higher than expected results, AutoFi is launching its new showroom solutions to dealers nationwide.

AutoFi’s platform expansion delivers overwhelming results with Deal Time Reduced by...

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SAN FRANCISCO, Calif. (January 8, 2024)—AutoFi Inc. the leading provider of sales and finance technology across the automotive industry, has expanded its platform into...
In this article, we debunk some AI myths, explore its role in the dealership, and discover why striking the right balance is essential.

The truth about Goldilocks, AI and your dealership

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Let’s face it: technology is no longer a luxury for most of the world; it’s a necessity. Every industry has experienced drastic changes due...
When it comes to the car buying experience, the way consumers shop monthly payments reflect the changing landscape of auto financing.

It’s all about the perfect payment

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There’s nothing about paying bills that consumers like, so it follows that the easier and cheaper and most penny perfect they are to pay,...
Opportunities for stability and growth lie in selling commercial vehicles — a sector known for its consistency and profitability.

The untapped well in your own backyard

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Today's auto industry represents a landscape that is at its most unpredictable as it’s ever been. There are a multitude of reasons, such as...
By strategically building their own service-to-sales pipeline, dealers of all sizes and OEMs can fuel their service drive’s profitability

How to adapt your dealership to navigate the service-to-sales evolution

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The service department has always proven to be a major driver of profitability for dealers of every size. Even so, current market dynamics are increasingly...
A dealership evaluation is a preventive exercise that allows you to analyze the areas of improvement and the good practices of your dealership.

Why wait? How evaluating your dealership can help your business

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We all know someone who waited until the last minute to get a service they needed: car insurance, that warrantee on their largest appliance,...
EV credits have the ability to promote equity by making electric vehicles more affordable for lower-income individuals and communities.

EV credits – 
Are they worth it?

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“Cash back” always sounds like a good deal, right? You might even have bought one or two things in your life that you did...
Ujj Nath joins Inside Automotive to discuss how platforms like myKaarma can boost BDC performance and improve fixed ops profitability.

Enhancing fixed ops performance with BDC software — Ujj Nath |...

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It is important to partner with the right vendors, especially when it comes to entrusting your dealership's fixed operations to a business development company...