Tag: professionals
Enhancing the Customer Experience: Five Ways to Speed Up the F&I...
According to a 2016 Car Buyer Experience Survey, buyers were least satisfied with the long purchasing process. Interactions with the F&I department came in...
Pros Don’t Talk Trash in Finance
Your Family May Tolerate it, But Customers Don't
By: Becky Chernek
Finance and insurance professionals know the benefit of a consistent menu presentation. It’s a surefire...