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CDK’s Ron Frey on developing the best in-store process

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Does every car shopper want to handle the buying process all online? It depends on who you ask. In an interview with CBT's Jim...
process

Your Process is your “Why Buy”

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  Do you make it easy for your customers to transact with you? Do you have a special brand of coffee in your waiting room...

Enhancing the F&I Performance

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Enhancing the F&I Performance Publicly owned dealership groups can provide useful F&I performance comparisons for other dealerships. Recent per-vehicle-retailed F&I-revenue averages for the six public groups...

CBT News – December 7, 2015

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On today's show: Gary Tucker, CEO of DealerRater, on improving your online reviews How one expert explains how to sustain this robust selling pace ...