Tag: process
3 Unique Ways F&I Can Leverage the Online Delivery Process During...
Traditional dealers have struggled in the last few years with how to handle the online F&I process. Many have resisted it but now with...
The Active Delivery Process
On this week's episode of the Weekly Tune-Up, Jim Fitzpatrick is once again joined by guest host Michael Roppo, President of Automotive Management Resources....
Employee Onboarding: Five Things Dealership Owners Should Do with New Hires...
It is true what they say; you never have another chance to make an excellent first impression. At your dealership, the onboarding and training...
6 Tips to Make the Reconditioning Process Easier and More Efficient
One of the fastest ways to increase used vehicle sales and profits is to streamline the reconditioning process. Buying great inventory at a great...
How to Fix the Critical Errors that Are Preventing Your Dealership...
Do you watch business-based reality TV shows? I love these shows not only for the excitement and entertainment, but for all the parallel messages...
The Process of Creating a Great Process
Processes are the core tools for business. In order to become and remain successful and competitive, Dealership Service Departments must continuously improve their processes....
Stop Doing Calisthenics in the Showroom
As an industry, we’ve dedicated dollars, time and conferences to enhancing our online efforts in order to appeal to today’s shopper. Once we feel...
Interview Red Flags: What to Look for When Interviewing Potential Employees
According to the job search website Indeed.com, the average annual earning of a car salesperson in the U.S. was around $68,000 including all bonuses. ...
What Separates You from Other Salespeople?
Customers tend to have a similar idea of how car salespeople handle their business. What sets you apart? On this week's episode of Straight...
The Four P’s of Every Business
On this week's episode of On the Mark, Mark Tewart breaks down the four P's that every type of business should focus on: People,...
