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team building

Five Ways to Incorporate Team Building at Your Dealership

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When was the last time you were a part of a great team? What were some of the qualities that made it a team...
f&i

3 Common F&I Problems & How to Solve Them

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In any dealership, there are going to be problems. Low unit sales, bad CSI, personnel issues…the list can go on and on. But when...
problems

Preventing Future Problems For Your Customer

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On this week's episode of the Weekly Tune-Up, Becky Nixon talks about how a trained auto service technician has the skills and tools to...
Steve Stauning

Steve Stauning: How to avoid the steps to the sale that...

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  As a dealership, you have salespeople who know a lot about the customer's buying process and how to initiate it. Steve Stauning, author, contributor...