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point of sale

Improving the Point of Sale Presentation

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On this week's episode of the Weekly Tune-Up, Jim Fitzpatrick speaks with guest host Michael Roppo, President of Automotive Management Resources, to discuss improving...
objections

Find Out if Objections Are About Something Else

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Objections aren’t always objections from customers, according to Grant.  He suggest listening and agreeing with them, but also figuring out if their objections are...
Grant Cardone

How are you handling objections in your presentation? – Grant Cardone

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You’re going to have objections in every step of the car buying process. So, Grant explains how to respond to each one...just in case...

How to create trust with customers

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Mark reveals his best tips on how to create trust with your customers.