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Q&A with ACV’s Randy Barone: How to perfect your dealership’s wholesale...

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In today's dynamic wholesale market, dealers are challenged with navigating historically high used car prices and fluctuating inventory within a digital environment. To stay...
Jessica Stafford joins Inside Automotive to discuss how auto dealers and OEMs can work together to improve the customer experience.

OEMs and auto dealers: helping consumers together — Jessica Stafford |...

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Auto dealers and car manufacturers may not always see eye to eye, but the need for cooperation between the two is more important than...
With some forethought and customer insight, ethical upselling can be used to reinforce trust and confidence in the dealership.

Upselling with integrity: building trust and value for long-term customer loyalty

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Upselling is a crucial strategy for improving the bottom line of every deal, but how sales staff approach this essential task can make all...
capital shift Tynan

A closer look at current leasing trends and their long-term effects...

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Bloomberg Intelligence recently released its 2023 North American Auto Manufacturing Midyear Outlook. On today's Inside Automotive, we're joined by Kevin Tynan, Senior Automotive Analyst...

How to create a welcoming and inclusive environment for female and...

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The automotive­ industry is predominantly controlled by a particular de­mographic: white and male. Unfortunately, this has cre­ated an intimidating or even unwe­lcoming environment for...
Nick Latino, Parkway Toyota

Why dealerships must stop ‘cherry-picking’ their auto technicians — Nick Latino...

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With inventory and competition back up in the new car market, now might be the time to return the focus to your fixed operations...
I’m Steve Greenfield from Automotive Ventures, and I’m glad that you could join us.It’s been a tough quarter for many of the legacy automakers. highways emissions

A deep dive into Elon Musk’s business strategy for Tesla

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Welcome to another edition of The Future of Automotive, with Steve Greenfield, Founder, and CEO of Automotive Ventures, where I put recent automotive and...
Customers are ready for digital retailing experiences, partly due to the disruption by COVID-19 and technological advancements.

Virtual tours and contactless delivery: how to embrace digital retailing

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COVID-19 changed everything, including how we shop. As a result, many industries have had to embrace online shopping. According to the National Library for...
First-party data collected directly from your customers  will be king in a post-cookie world. This includes data from sources like website analytics.

Leveraging customer data platforms ahead of Google’s 2024 cookie depreciation

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Today, a majority of auto dealerships find themselves at a crossroads as 2024 looms. In 1992, Netscape invented the cookie, which sparked the profitable...
Bob Morris joins Inside Automotive to discuss a new EV brand titled ARRA, which aims to leverage franchised dealers in the U.S.

How ARRA is looking to upend the direct-to-consumer EV market —...

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Dealers concerned about OEMs and industry disruptors that aim to sell electric vehicles directly to consumers may have a possible solution in ARRA, a new...