Tag: premium
Used car affordability has declined 26.7% in three years, study finds
An analysis by iSeeCars.com, a search engine designed to help buyers find the best deals, clearly shows the effects of rising inflation and higher used-car...
Why improving employee engagement is vital for long-term retention — Joseph...
You and your managers might not realize how much employee engagement directly impacts the customer experience. Today on CBT Now, we're pleased to welcome...
Consumer Focus: Is the Tesla car buying experience really that good?
Tesla has led the market for electric vehicles in the US for many years now. While the company's market dominance will likely decrease as...
NADA outlines new auto retailing principles for dealers and OEMs
In light of today's changing landscape for auto retailing, from the emergence of direct-to-consumer selling models to evolving car technologies, NADA has released a...
How service departments can handle no fault found diagnosis
You want to increase profits and customer satisfaction in your service department, but a no fault found diagnosis, or NFF, is sure to derail...
Should your auto dealership run its own rental/loaner car program?
Although dealership groups are bringing in more money these days, inflation is now over 8%, and a recession is causing many dealers to investigate increasing...
How one Texas dealership is ushering in the next generation of...
It's no secret that the retail automotive industry is transforming rapidly, and auto dealers must cultivate a staff that is up to the challenge....
What should be on your dealership’s content marketing calendar?
Your content marketing calendar helps you plan, manage and execute your advertising and social media marketing strategy to fit your customer's needs. There may...
EV sales reach new record, more than 200,000 units sold in...
Kelley Blue Book has released its Q3 2022 "Electrified Light Vehicle Sales Report," which revealed that the third quarter saw EV sales of over...
Auto critic Mark Phelan recaps key moments from the 2022 Detroit...
There was a lot of anticipation, excitement, and announcements surrounding electric vehicles out at the Detroit Auto Show. Now that the event has concluded,...
