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service

How the pandemic has changed service operations for the better

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Dealerships are just starting to get back on their feet since the COVID-19 pandemic. It's now time to take stock of what has changed...
practice

The Reward of Consistent Practice

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Nobody gets better on game day. On today's Saturday Morning Sales Meeting, Dave Anderson discusses the rewards that come with consistent practice and preparation.
Joe Verde

Joe Verde: Find out why it’s important to practice your skills...

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Joe Verde: Find out why it’s important to practice your skills before getting in front of the customer.  

Practice Saves Sales, Encourages Accountability

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Call Monitoring By Alan Ram Do your managers listen to every sales call on call monitoring? I speak at a lot of Dealer 20 Group meetings, and...