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How to Lead Your Remote Employees vs. Onsite Employees – Dr....

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On today’s show, we’re pleased to welcome back Dr. Paul White, psychologist, speaker, international leadership trainer, and co-author of The 5 Languages of Appreciation...
Automotive News

5 Strategies to Raise the Standards of Your Fixed-Ops Department –...

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On today’s show, we welcome back Michael Roppo, President and Director of Dealer Fixed-Ops Consulting and Training at Automotive Domain Results. In this segment,...
Automotive News

Key Findings from Experian’s Q1 State of the Automotive Finance Market...

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On today’s show, we welcome Melinda Zabritski, Senior Director for Automotive Financial Solutions at Experian. Melinda speaks to CBT’s Jim Fitzpatrick about Experian’s State...
Automotive News

Mark Tewart Talks About the Importance of Providing Consistent and Quality...

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On today’s show, we’re pleased to welcome back Mark Tewart, President of Tewart Enterprises, best-selling author of “How To Be A Sales Superstar” and...
Automotive News

How Autotrader is Encouraging Consumers to Buy Online – Greta Crowley,...

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On today’s show, we’re very pleased to welcome Greta Crowley, Vice President of Marketing for Autotrader. In this segment, Greta and Jim tackle Autotrader’s...
Automotive News

3 Ingredients For a Successful F&I Department in 2020 – Adam...

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On today’s show, we’re very pleased to welcome back Adam Marburger, F&I expert and President of Ascent Dealer Services. In this segment, Adam and...
Automotive News

How Managers Can Better Train Their Staff After the Pandemic –...

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On today’s show, we’re pleased to welcome back Dave Anderson, motivational speaker, leadership strategist, and President of LearnToLead. Last time Dave was on our...
Automotive News

Chad Martin Discusses the State of the Industry and Being a...

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On today’s show, we’re pleased to welcome President of Martin Management Group, Chad Martin. In this segment, Chad speaks to CBT’s Jim Fitzpatrick about...
Automotive News

Ken Garff Auto’s Jason Frampton Discusses the State of the Industry...

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On today’s show, we’re so pleased to welcome Jason Frampton, Ken Garff Automotive Market President. In this segment, Jim and Jason discuss the state...
Automotive News

How Dealers Can Adapt to Changes in the Car Buying Process...

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On today’s show, we’re pleased to welcome back Michael Seeman, Vice President of Customer Success and Enablement for CDK Global. In this segment, Michael...