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Mike Cavanaugh on the State of BDCs: ‘Dealers have to make...

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The role of the BDC is becoming ever-important in today’s business climate. The days of having a call center type of environment where employees...
Automotive News

J.D. Power’s Tyson Jominy Reviews Auto Retail Sales and Trends for...

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  According to data from J.D. Power, the retail automotive industry is looking at a 14.3 million SAAR for July, which is about 2.5 million...
Automotive News

The Benefits of Outsourcing Your Dealership’s BDC – Mark Sokal

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March and April were shaky months for many dealers nationwide, and their vendor partners also felt the sting of less than stellar sales as...
Automotive News

Re-Inventing Your Business to be Flexible, Resilient, and Productive – David...

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2020 has been one of the most tumultuous years in modern times. With the outbreak of a global pandemic, the resulting economic fallout, and...
Automotive News

NADA’s Peter Welch Addresses the Lack of Black Representation in Auto...

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Since the killing of George Floyd in Minneapolis on May 25th, injustices against the black community have been brought back into the spotlight. The...
Automotive News

The Average Vehicle Age on the Road Today Keeps Climbing –...

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New analysis from IHS Markit points to record-breaking vehicle ages on the road today. Over the past few years, vehicle age has been slowly...
Automotive News

Manheim’s Joe Kichler Discusses Ramping Up Transportation Activity to Meet Wholesale...

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While there’s been a lot of focus on how the COVID-19 pandemic has impacted automotive retail sales and inventory management strategies, it has also...
Automotive News

How Paragon Found Success by Utilizing a Frictionless Business Model –...

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At the start of the COVID-19 pandemic, New York City quickly became the epicenter of the virus, and the city promptly shut down for...
Automotive News

Evaluate Your Sales Training, Is it Up to Par? – Mark...

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Consistent training for your sales staff is crucial to winning every customer that comes into the showroom. However, dealers often say that they don’t...
Automotive News

CNCDA’s Brian Maas Discusses Latest Win Against Volvo and Much More

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When Volvo launched its “Care by Volvo” subscription plan, Californian dealers were concerned about the automaker bypassing franchisees to sell directly to consumers. Brian...