Tag: podcasts
Mike Cavanaugh on the State of BDCs: ‘Dealers have to make...
The role of the BDC is becoming ever-important in today’s business climate. The days of having a call center type of environment where employees...
J.D. Power’s Tyson Jominy Reviews Auto Retail Sales and Trends for...
According to data from J.D. Power, the retail automotive industry is looking at a 14.3 million SAAR for July, which is about 2.5 million...
The Benefits of Outsourcing Your Dealership’s BDC – Mark Sokal
March and April were shaky months for many dealers nationwide, and their vendor partners also felt the sting of less than stellar sales as...
Re-Inventing Your Business to be Flexible, Resilient, and Productive – David...
2020 has been one of the most tumultuous years in modern times. With the outbreak of a global pandemic, the resulting economic fallout, and...
NADA’s Peter Welch Addresses the Lack of Black Representation in Auto...
Since the killing of George Floyd in Minneapolis on May 25th, injustices against the black community have been brought back into the spotlight. The...
The Average Vehicle Age on the Road Today Keeps Climbing –...
New analysis from IHS Markit points to record-breaking vehicle ages on the road today. Over the past few years, vehicle age has been slowly...
Manheim’s Joe Kichler Discusses Ramping Up Transportation Activity to Meet Wholesale...
While there’s been a lot of focus on how the COVID-19 pandemic has impacted automotive retail sales and inventory management strategies, it has also...
How Paragon Found Success by Utilizing a Frictionless Business Model –...
At the start of the COVID-19 pandemic, New York City quickly became the epicenter of the virus, and the city promptly shut down for...
Evaluate Your Sales Training, Is it Up to Par? – Mark...
Consistent training for your sales staff is crucial to winning every customer that comes into the showroom. However, dealers often say that they don’t...
CNCDA’s Brian Maas Discusses Latest Win Against Volvo and Much More
When Volvo launched its “Care by Volvo” subscription plan, Californian dealers were concerned about the automaker bypassing franchisees to sell directly to consumers. Brian...