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How CDK Global is making sense of Big Data and passing...

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Joining us today is Mahesh Shah, Chief Product and Technology Officer of CDK Global, to discuss how CDK plans to transform the automotive industry with its...
Mike Jackson

AutoNation CEO Mike Jackson discusses Q4 results, digital retailing, the used-car...

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AutoNation is coming off a record-setting quarter at the end of 2020. One of the nation’s largest automotive retailers made a strong rebound after...

How your fixed-ops department can turn service patrons into life-long customers

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On today’s show, Lee Harkins joins host Jim Fitzpatrick to discuss the latest trends in fixed-ops. Harkins is the President and CEO of M5 Management...
How Texas dealers

How automobile dealers in Texas are pressing on after the winter...

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Last week, Texas was hit by one of the worst winter storms in recent memory. Today on CBT News, April Ancira, Chairman of the Texas Automobile Dealers...
success customer experience

6 automotive customer types and the lifetime value they bring to...

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On the latest episode of Mind Your Own Business, host and automotive sales training expert and founder of Sellchology Jonathan Dawson discusses the real lifetime value of...

What are dealers’ true opinions about digital retailing? – Pete MacInnis,...

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Today on CBT News, host Jim Fitzpatrick is joined by Pete MacInnis, Founder and CEO of eLend Solutions. The pandemic has brought forth many challenges and...

Former NFL player JJ Birden discusses how auto dealers can continue...

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Inspiration is the name of the game when it comes to motivating employees to give their best effort even during difficult circumstances. Today on CBT...

How Market Scan is eliminating the disconnect between auto retail professionals...

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Automotive retail professionals are gearing up for the start of the 2021 NADA virtual show, including Rusty West, Co-Founder and President of Market Scan, a cutting...

How to identify gaps in your dealership’s interactions with prospective customers...

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With the 2021 NADA virtual show just around the corner, CBT News anchor Jim Fitzpatrick talks with Pogo Parr, President of Automotive at CallSource, about the growth of technology in...

How the acceleration of digital retailing will affect the auto industry...

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Today on CBT News, anchor Jim Fitzpatrick is joined by Pete MacInnis, Founder and CEO of eLEND Solutions. His company offers automotive finance solutions focusing...