Tag: phone
Elise Kephart: Creating the Best Experience for Customers
Joe sits down with leads/follow-up expert Elise Kephart as she offers her expertise on creating a custom, personalized experience for your customers that helps...
Break old school phone habits: Creating a successful phone practice
There are two quick facts about your customers and your dealership:
Fact #1: Customers are looking for a faster and better customer experience when...
Stay ahead of the competition by improving this one thing
Stay ahead of the competition by improving this one thing
Now is the the time to be in automotive. We are steaming toward another record...
CBT News – October 23, 2015
On today's show:
Erik Nachbahr, President of Helion Automotive Technologies, discusses how dealers can effectively manage data
Why one dealership flipped their car-buying process...
Is your dealership relying on internet leads alone?
What has the lowest percentage of engagement and conversion of virtually any form of communication? If you guessed emails, you would be correct. In...
CBT News – August 31, 2015
On today's show:
Steve Cottrell, Founder and CEO of DealerVault, discusses the importance of managing data at your dealership
David Greene, VP of CallSource...
CBT News – June 18, 2015
On today's show:
- eLEND Solutions' Pete MacInnis is back in the stdio to continue his conversation on the CFPB changes and whether they are...
