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5 effective ways to sell the value of the phone call

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On the latest episode of Kain and Co., host David Kain, president of Kain Automotive, explains the best ways to create value for every lead that...

A pandemic silver lining: the return of telephone

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In a year where the pandemic brought the economy to its knees, dealers were forced into survival mode. Many dealers implemented strategies to stay...
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Get Back to the Phone Basics in the Face of COVID-19

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The phone remains a critical tool in every dealership department amidst the chaos of COVID-19. This season of life is unprecedented, challenging, and unpredictable....

CBT News – October 30, 2015

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On today's show: Steve Rayman of Steve Rayman Chevrolet shares his secret to finding and keeping great employees Chris Lentz, President of AutoSweet, reveals...

CBT News – October 27, 2015

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On today's show: One dealer shares his recruiting strategy that added 40 jobs to the area Would the auto industry still be strong today without...

Is your dealership managing phone leads correctly?

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Here's a stat that's pretty scary (or embarrassing): the average dealership, across all brands and markets, is converting fewer than 8 out of every...