Tag: Paul Cummings

 Like it when customers get in your face?  Of course not.  Then why do some salespeople crowd customers during the greeting?  It happens, but...

Today on CBTNews.com - Friday, July 13th, 2018: Have Your Managers Been Taught to Teach? - Paul Cummings Who’s teaching the managers and trainers at your...

Today on CBTNews.com - Monday, July 9th, 2018: Paul Cummings: Setting Goals For Each Department of Your Dealership The CBT Automotive Network welcomes Paul Cummings, who...

The CBT Automotive Network welcomes Paul Cummings, who is President and CEO of Paul Cummings Enterprises. He tells our Jim Fitzpatrick about his new...

We've all heard the phrase "Hire for personality, train for skill," but we all know people with great personalities. Does that mean they would...

Paul says there are seven words that helped him increase his gross profit 20% when he used the words five times with every customer....

When people say “I'm just looking," Paul suggests using empathy to level with and relate to the customer, leading to more potential sales opportunities.

When people buy products $10,000 and up, 80% of all transactions occur on the fifth request to buy. Paul explains why salespeople in auto...

In this interview, CBT News' CEO Jim Fitzpatrick chats live with Author and Speaker, Paul Cummings from the kick-off of his book tour for...

On today's CBT Newscast for Thursday, October 5th, 2017: Paul Cummings on how to recruit the right people for your dealership We've all heard the phrase...