Tag: pandemic
Cost of chip shortage expected to double, but Musk sees an...
In May 2021, AlixPartners predicted that the chip shortage plaguing the auto industry since the middle of the pandemic would end up costing the...
How reducing friction in the customer experience benefits car dealers
Earlier this year, the eleventh Cox Automotive Car Buyer Journey Study was released in the midst of the pandemic. It doesn’t come as a shock...
Experian’s Melinda Zabritski reveals trends from the Q2 State of the...
The auto finance market is returning to pre-pandemic levels, according to Experian’s Q2 State of the Automotive Finance Market report. So what does this...
From despair to determination: One steadfast car dealer’s journey through the...
After being ousted from his family’s store surrounding the 2008 recession, car dealer John Allen was determined to come back to the building that...
Used and new car shortage: An auto transporter’s perspective
Today’s automotive landscape looks a lot different than it did 18 months ago. During the early days of the pandemic, dealer new and used...
NCADA Pres. Robert Glaser discusses Carvana’s 180-day dealer license suspension
The North Carolina DMV has banned Carvana from selling vehicles in Wake County, where their Raleigh dealership is located. for 180 days. So what...
GM Nick Anderson discusses how COVID-19 transformed the customer experience at...
This year marks the tenth annual, 40 under 40 list from Automotive News. On today’s show, we’re pleased to welcome one of their honoree’s...
Fleet servicing is the target for dealers as fleet sales numbers...
By the end of July, sales of fleet units in the US have regained some modest ground. Cox Automotive reports that year-to-date fleet sales...
How car dealers can increase their brand awareness and engage with...
If a topic is trending, it’s most likely being discussed on Twitter. As more sales move online, the social networking site has become a...
Sonic Automotive Pres. Jeff Dyke discusses all-time record for quarterly revenue...
Sonic Automotive recently announced an all-time record quarterly revenue of $3.4 billion, that’s up 58.7% year-over-year. Plans for further expansion of EchoPark were also...
