Tag: online

It’s safe to say that nearly all dealerships have an online presence (or they should!). They have inventory listed, online chat for the salespeople to...

Global accessibility to the internet allows shoppers an outlet to connect, research, and ultimately purchase online without leaving their home. In response, Dealerships are...

Like a car, a website isn’t a one-time-only task. A great website resembles a higher end, fast car and so it requires regular maintenance....

The dealership of the future? Hint: It’s all online In these days of rapid change, I am frequently asked by dealer principals: “How do I...

  When customers drop off their cars at your dealership for service, they often feel as if their leaving one of their children with you....

Most Americans shop on Amazon or eBay and the negative impact on brick and mortar retail outlets is far-reaching. Customers have proven they want...

On today's CBT Newscast for Tuesday, December 19th, 2017: Sally Whitesell: Consistency in The Service Drive Joe Gumm speaks to Sally Whitesell, founder and CEO of...

I’m often asked at dealerships, seminars and 20 Group meetings what is the key element of success for selling cars online. My answer is...

You spend a lot of money on advertising and marketing, but when it comes to driving potential car-buyers to your website, what's the ultimate...

According to a study by ACI Worldwide, 56 percent of bills were paid online in 2016. Over 50 percent of Millennials, Gen Xers, and...