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newscast

How to get the positive online reviews you want | Lithia...

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On today's CBT Newscast for Friday, August 18th, 2017: How to get the positive online reviews you want Online reviews can be a blessing and a...
Online Reviews

How to get the positive online reviews you want

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Online reviews can be a blessing and a curse. Positive reviews are important for several reasons, including retention purposes. However, there are some people...
survey

The Right Way to Ask for the Survey

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At one time, a car sale was complete the moment the taillights faded into the distance. Today, the sales experience goes much further than...
newscast

WardsAuto: Steve Finlay on the Future of Dealerships | Get Customers...

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On today's CBT Newscast for Friday, May 26, 2017: WardsAuto: Steve Finlay on the Future of Dealerships The advancements in technology, changing trends, and a new...
Jamie Oldershaw

3 Best Practices for Online Reviews – Jamie Oldershaw, GM DealerRater

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  How important are online reviews to shoppers? Very important, as it turns out. The fact is, 90% of consumers read online reviews before visiting a...

Brian Pasch: Are you getting online reviews from Facebook, Google, Yelp,...

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Brian Pasch: Are you getting online reviews from Facebook, Google, Yelp, Cars.com and Cargurus.com? Brian shows you how to improve your online reviews in able...
DealerRater

CBT News – December 11, 2015

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On today's show: Gary Tucker, CEO of DealerRater, discusses online reviews Tyrell Kennedy, Sales Manager of Nalley Infiniti near Atlanta, shares recruiting and training tips Jody DeVere...

CBT News – December 9, 2015

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On today's show: Gary Tucker, CEO of Dealer Rater, share how to get more online reviews How cheap gas is effecting auto sales A...

CBT News – December 7, 2015

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On today's show: Gary Tucker, CEO of DealerRater, on improving your online reviews How one expert explains how to sustain this robust selling pace ...

CBT News – November 25, 2015

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On today's show: One expert discusses why positive reviews are so vital How is your dealership connecting with customers? A look at the week's...