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mirror image

Being a Mirror Image of the Customer

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On this week's episode of On the Mark, Mark Tewart discusses the idea of being a mirror image of the customer. Mirroring things such...
leadership

The 10 C’s of Leadership and Trust

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In leadership, people don't always have to like you, but they do have to respect and trust you. On this week's episode of On...
words and phrases

Attractive Words and Phrases

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The way we word things can make all the difference when trying to close a sale. In this week's edition of On the Mark, Mark...
four p's

The Four P’s of Every Business

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On this week's episode of On the Mark, Mark Tewart breaks down the four P's that every type of business should focus on: People,...
investment

Do You Have Skin in the Game?

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If you have some type of investment in something, you're more likely to take it seriously. On this week's episode of On the Mark,...
customer

Working With the Customer’s Time Constraints

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On this week's episode of On the Mark, Mark Tewart explains what to do when a customer says they don't have much time and...
Mark Tewart

How to Be a Sales Superstar: Mark Tewart’s Proven Four P’s...

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 We recently welcomed back Mark Tewart to the CBT Studios. Mark is president of Tewart Enterprises, best-selling author of “How to Be a Sales...
give-get

The Give-Get Negotiating Technique

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On this week's episode of On the Mark, Mark Tewart talks about one of his favorite negotiating techniques, the "give-get" principle.
orphan owners

The Cost of Orphan Owners

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On this week's episode of On the Mark, Mark Tewart discusses the cost of orphan owners at your dealership and explains the importance of...
CRM

Leadership: Using the CRM at Your Dealership

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Often times, leadership is not adequately using your CRM. On this week's episode of On the Mark, Mark Tewart talks about how important it...