Tag: oil change
Where service sales should focus as winter digs in
With winter bearing down on us, it’s time to consider how your service department can meet the needs of drivers in your area. Aside...
Winter is approaching. What should your dealer communications look like?
Every year around the fall and winter months, the seasons change, and cooler weather works its way in. In a non-COVID year, sales tend...
From a tech’s perspective: How to increase service sales
While the technician at a dealership rarely gets to speak to the customers directly, there are still things that can be done to increase...
Dealers Helping Their Communities in Troubling Times
The automotive industry in the United States has emerged as a beacon of hope and light during the COVID-19 pandemic. Despite the vast restrictions...
Being Your Customers’ Liaison
After a couple years, customers often forget the salesperson who sold them their car unless they are reminded every few months. One way of...
What a Diagnostic Fee Actually Costs You
On this week's edition of the Weekly Tune-Up, Becky Nixon talks about diagnostic fees and what they actually cost you in your service department.
Whenever...