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Phil Brady, Former President Of NADA, Joins Kerrigan Advisors

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Kerrigan Advisors, the leading buy/sell advisory firm to auto dealers in the US, announced yesterday the appointment of Phil Brady as Senior Advisor to...
newscast

Scarpelli: Monetary relief from NADA is on its way to Texas...

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On today's CBT Newscast for Thursday, August 31st, 2017: Scarpelli: Monetary relief from NADA is on its way to Texas NADA Chairman Mark Scarpelli talks to...
NADA

Scarpelli: Monetary relief from NADA is on its way to Texas

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NADA Chairman Mark Scarpelli talks to Jim Fitzpatrick about the recent effects of Hurricane Harvey in southeast Texas as well as how the NADA...
Hurricane Harvey

NADA Chairman Mark Scarpelli on the impact of Hurricane Harvey

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NADA Chairman Mark Scarpelli speaks with CBT's Jim Fitzpatrick in this interview covering Hurricane Harvey and the state of dealerships in southeast Texas. To donate...
incentive programs

Weighing the Costs: The Impact of Stair-Step Incentive Programs on America’s...

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The Purpose of Stair-Step Programs A lot of controversy surrounds the subject of stair-step incentive programs. There are strong opinions about the practice on the...
Alan Ram

What dealers can do better

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Alan Ram talks to CBT News about why you don't need more people, you just need your people to do more.
customer retention

WardsAuto: Customer Retention Comes in Different F&I Packages at Dealerships

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Tire-related protection plans – some of them offered for free – can keep customers coming back to dealerships. “The National Automobile Dealers Assn. shows that...
Mark O'Neil

Mark O’Neil’s In-Store “Emotional Roller Coaster”

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The car buying process can be pretty fun. It's like going to an amusement park and riding a roller coaster with all the ups...
millennials

Millennials’ Impact on Retail and Onboarding Strategies – Tom Carney, Automotive...

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  Millennials are one of the most unique groups of people we've seen in a long time. They're also one of the most special groups...
Mike Jackson

Mike Jackson on the Importance of Rural Dealerships

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At the 2017 J.D. Power Automotive Forum in New York City a few weeks ago, Mike Jackson (Chairman and CEO of Autonation) had a...