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Millennials’ Impact on Retail and Onboarding Strategies | 5 quick fixes...

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  On today's CBT Newscast for Friday, May 12, 2017:  Millennials’ Impact on Retail and Onboarding Strategies Millennials are one of the most unique groups of people...
millennials

Millennials’ Impact on Retail and Onboarding Strategies – Tom Carney, Automotive...

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  Millennials are one of the most unique groups of people we've seen in a long time. They're also one of the most special groups...
newscast

Daily Newscast: The secret to Dan Cummins Chevrolet’s Success | How...

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  On today's CBT Newscast for Thursday, May 11, 2017: Transparency: The secret to Dan Cummings Chevrolet's success When it comes to leads, a potential car buyer's...
millennial gap

Bridging the Millennial Gap Through Better Service

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The Millennial has proved to be an elusive customer for dealership service departments, as evidenced by low rates of retention and loyalty. This generation...
newscast

Daily Newscast: Transparency in your appraisal process | EVs in demand...

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  On today's CBT Newscast for Wednesday May 10, 2017: Maintaining transparency in your appraisal process Joe sits down with Steve Stauning, Founder and President of SteveStauning.com,...
millennials

Engaging With Millennials and Their Parents

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  Do you know how to engage with Millennials? More importantly, do you know how to engage with parents of a Millennial?
millennials

6 Ways to Keep Your Millennial Employees From Quitting

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When you hear the word Millennial, a lot of dumb stereotypes probably pop into your head. One of those stereotypes might be the idea that...
newscast

Daily Newscast: Dealers Are Overestimating Trust from Customers | How to...

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In today’s CBT Newscast for Wednesday April 26, 2017: Dealers Are Overestimating Trust from Customers Joe caught up with Patrick McMullen, Sr. VP Strategy & Innovation...
millennials

What vehicles are Millennials buying?

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Whether it's hot performance models or practical small crossovers, executives gathered here for the big auto show are staking their company's future on a...
newscast

Daily Newscast: Big data + targeted marketing = your next buyer...

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On today's CBT Newscast for Tuesday April 25, 2017:  Big data + targeted marketing = your next buyer Big data has been taking center stage in...