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How recall work can reinforce your brand reputation and boost loyalty...

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Recall and warranty work are areas of opportunity for dealerships, but ultimately it’s up to the dealer to incentivize consumers to bring their vehicles...
reconditioning

The importance of reducing time-on-task in your car dealership’s recon department

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As auto dealerships continue to navigate the challenges of a prolonged new vehicle inventory shortage and disruptions within the supply chain, many now face...
appraisal

3 steps dealers can take to increase vehicle appraisal accuracy

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One challenge many dealerships face is lowering costs to save money in the long run, but many may be leaving a lot of money...
Mike Boyd

iRecon’s Mike Boyd Talks About the Current State of the Used-Car...

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As part of today's broadcast, we’re pleased to welcome back Mike Boyd, Founder & Director of Business Enablement at iRecon, a used car reconditioning...
newscast

Week In Review: AutoNation CEO Cheryl Miller Discusses Market Disruptors, Industry...

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CBT News Week In Review for Friday, October 18th, 2019: How to Leverage Digital Innovation and Create Personalized Experiences for Customers - Amy Anderson &...
reconditioning

The Importance of Modernizing the Reconditioning Process at Your Dealership –...

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With used cars expected to play a big part in the 2020 auto market, a modern approach to vehicle reconditioning can shave off days...
newscast

The Importance of Modernizing the Reconditioning Process at Your Dealership –...

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Today on CBTNews.com - Wednesday, October 16th, 2019: The Importance of Modernizing the Reconditioning Process at Your Dealership - Mike Boyd, Cox Automotive With used cars...