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Michael Roppo

Is this mistake costing your service drive lucrative business? – Michael...

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We’re now in the second quarter of the year after a robust and profitable 2021 for many in the industry. Today on Inside Automotive,...
service department

How to maximize employee performance in the service department – Michael...

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Has the pandemic had an impact on employee performance in the service department of automotive dealerships? Today on CBT News, Michael Roppo joins the...
Fixed-Ops

5 Strategies to Raise the Standards of Your Fixed-Ops Department –...

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On today’s show, we welcome back  Michael Roppo, President and Director of Dealer Fixed-Ops Consulting and Training at Automotive Domain Results. In this segment,...
active delivery

The Active Delivery Process

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On this week's episode of the Weekly Tune-Up, Jim Fitzpatrick is once again joined by guest host Michael Roppo, President of Automotive Management Resources....
week in review

CBT News Week in Review: March 13, 2020

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CBT News Week In Review for Friday, March 13th, 2020: Applying Your Core BDC Strategies to the Entire Dealership - David Kain, Kain Automotive In an...
Michael Roppo

CBT Automotive Newscast for March 11, 2020

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Today on CBTNews.com - Wednesday, March 11th, 2020: 8 Habits That Every Service Manager Should Adopt in Order to Be Successful - Michael Roppo Setting and...
habits

8 Habits That Every Service Manager Should Adopt in Order to...

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Setting and enforcing a new standard in your dealership at the very beginning of the year is the easiest way to ensure that you...
Forrest Heathcott

CBT News Week In Review: March 6, 2020

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CBT News Week In Review for Friday, March 6th, 2020: Navigating Margin Compression and Finding Innovative Growth Opportunities in Your Dealership - Forrest Heathcott, JM&A...
Michael Roppo

CBT Automotive Newscast for March 4, 2020

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 Today on CBTNews.com - Wednesday, March 4th, 2020: What It Takes To Find, Train, and Retain Great Service Technicians - Michael Roppo, Automotive Management Resources On...
Michael Roppo

What It Takes To Find, Train, and Retain Great Service Technicians...

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 On today’s show, we’re pleased to welcome back Michael Roppo, President and Director of Dealer Fixed-Operations Consulting and Training at Automotive Management Resources. Jim...