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Rivian

Rivian’s Camp Kitchen gets a demo from CEO RJ Scaringe –...

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On June 26, a YouTube video by Volter Media circulated with Rivian CEO RJ Scaringe behind the camera. The three-minute clip goes through the...
websites

J.D. Power Finds Carmaker Websites Perform Well – Why that Affects...

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A recent report from global consumer insights leader J.D. Power has identified high overall satisfaction among car shoppers when utilizing car manufacturer websites. Of...
customer satisfaction

Customer Satisfaction Increases but Detriments Expected Due to COVID-19

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Earlier this month, J.D. Power released its 2020 Customer Service Index (CSI) Study, which found that customer satisfaction has risen for the fifth year...