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questions

Ask Better Questions!

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Have you ever had opportunity to spend time with other Dealers, Leaders, Managers and Like Kind Business Owners that you would love to learn...
people

Are You A Leader Or An Enabler?

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Management and leadership are two different things. There is an old saying that “You manage things and you lead people.” Managing and leading are...
women

Why Aren’t There More Women General Managers?

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After a decade of progress of women gradually emerging as an important and recognized segment of contemporary automotive business, it is frustrating to read...
education

The True Cost of Education For Your Team

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In every dealership or business, mine included, leaders analyze and wonder how an investment in ongoing education for employees impacts our bottom line. We...
department

Is Your Dealership Running a Sales Department or a Business Prevention...

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Back in my tech company days, apparent no-brainer agreements often got caught up in the legal department. Sometimes months would go by before we’d...
management

Accountability in Dealership Management

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On this week's episode of Kain & Company, David Kain goes over the role of managers and how critical it is to be held...
Shawn Hays

Chevrolet GM Shawn Hays on Management Styles, Recruiting Strategies, and Industry...

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On today’s show, we welcome back Your Car Guy Shawn Hays, co-founder of Sales Hustler and GM at CMA Colonial Chevrolet in Richmond, VA. VIDEO...
management

How to Help Women in Retail Advance Into Management

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There is no question that gender roles have evolved tremendously throughout the past couple of centuries. For example, in 2017, Ancestry.com pointed out some...
DMS

How Your Dealership Can Best Utilize its DMS

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A car dealer’s DMS system, or Dealer Management System, is a treasure trove. In its seemingly limitless functions, personnel make the cogs of the...
Management

Muscle Memory Management | David Lewis

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 How is your muscle memory management? David Lewis of David Lewis & Associates shows you how constant role-playing (with MMM) will benefit your sales,...