Tag: management
Evaluate Your Sales Training, Is it Up to Par? – Mark...
Consistent training for your sales staff is crucial to winning every customer that comes into the showroom. However, dealers often say that they don't...
As CVS and Walmart Make Masks Mandatory, Should Dealers Follow Suit?
Effective July 20th, CVS Health will require that all customers wear face masks while shopping in their stores nationwide. Walmart has also announced that...
Dave Anderson on Setting Up a Newly Promoted Manager for Success
This week, one of our viewers sent in the question: We've been busy, and I need another manager. What's the best way to help...
Mark Tewart Talks About the Importance of Providing Consistent and Quality...
On today’s show, we’re pleased to welcome back Mark Tewart, President of Tewart Enterprises, best-selling author of “How To Be A Sales Superstar” and host of On...
How Managers Can Better Train Their Staff After the Pandemic –...
On today's show, we’re pleased to welcome back Dave Anderson, motivational speaker, leadership strategist, and President of LearnToLead. Last time Dave was on our show, he tackled...
How Service Kiosks Affect Fixed Ops
Self-service kiosks have started to pop up in more dealerships. What started out as a novelty, is quickly being hurled into the mainstream, partly...
Six Ways to Keep From Overwhelming Your Employees with Communication at...
A study of 1,000 employees conducted by Adobe revealed that people, on average, spend five hours a day checking email. This time includes the...
Five Best Practices for Managing Introverts at Your Dealership
Introverts are said to make up 25 to 40 percent of the total population. However, the numbers could be even greater. So, there is...
What Our Team Wants From Us: How We, As Leaders, Can...
One of the most potent responsibilities and opportunities we have when it comes to leadership is that the team looks to us to set...
Use This Time to Build a Great Dealership Experience for Tomorrow’s...
While the entire world seems to have hit “pause” as a result of COVID-19, dealerships have two options:
Prepare for business as usual once...
