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influencer

How you can influence and impact your organization’s success in 3...

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We are often influenced by the people and work that surrounds us, at any level. So how can you better influence and impact your...
lead

Self-regulate your way to better leadership

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Think back to a situation where you acted in haste, based a decision you wanted to take back on emotion, had a bad start...
question

Asking better questions equals better leadership

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Developing the skill of asking high-quality questions derives from being genuinely curious in what the other person is saying.  The more engaged you are...
sales

Getting new hires productive on the sales floor in today’s climate

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The annual turnover rate among sales staff is excruciatingly high in the US with around 80% of sales staff to leave every year, according...

How dealership managers can set their teams up for success –...

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Many associates can be sluggish during the first month of a new year as they return from the holiday season. For dealerships looking to...
sales strategies

Car sales strategies then and now: How to modernize your techniques...

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Today on CBT News, David Lewis is back on the show discussing a number of different topics across the automotive industry. Lewis is the...
employees

How to develop employees if you cannot promote them during COVID-19

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Considering all the ways the COVID-19 pandemic is likely impacting your dealership, it may be a stretch to think about offering a promotion to...
reputation

Four ways to manage your dealership’s online reputation

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How important is reputation? If the stats are to be believed, pretty vital. According to the World Economic Forum, more than 25 percent of...
turnover

The Biggest Profit Killer Dealers Still Won’t Talk About

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It’s no secret, the automotive business has been struggling for years with low-profit margins and employee turnover now hitting an all-time high of 46%....
General manager

3 Items a First-Time General Manager Needs to Focus On –...

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On today’s show, we welcome back Your Car Guy, Shawn Hays, General Manager at Carter Myers Colonial Chevrolet in Richmond, Virginia. This is Shawn's...