Tag: management

CBT's CEO Jim Fitzpatrick sits down with dealers and managers from four high-volume Atlanta area dealerships to discuss the state of the retail auto...

In the dealership world, we all have to deal with aggressive customers from time-to-time. Although you are more likely to encounter an aggressive customer...

On this week's episode of F&I Today, Becky invites Becky Brown, Vice President of StipTrak, to discuss the trouble dealers have when making aggressive...

When a dealership decides to change technologies, the transition can be hard on everyone. Those changes seem to be especially difficult, though, for dealership...

It’s not necessary to become a great leader. Those people are very few in number, and it usually takes a huge crisis for their...

Sometimes it’s easy to overthink this whole sales thing. Confusing concepts ranging from multi-touch attribution to your VDP strategy can boggle the average sales...

As all of us in the car business know, there are sales meetings and then there are “sales meetings.”  When it comes to the...

The Future Employment Landscape The automobile industry is as strong as the human capital within it. For dealerships to be successful there has to be...

On today's CBT Newscast for Monday, September 4th, 2017: Speaker and Author Rob Shallenberger on engaging your employees Did you know that on average, 2 out...

On today's CBT Newscast for Tuesday, August 29th, 2017: How much communication should managers have with employees? When we’re talking about communication in the dealership, some...