Tag: management

There are 2 primary emotions that inspire people to follow a leader: Fear and Love. Fear will usually yield immediate results, but the results...

There is a common misconception in the world of sales that you succeed only by product knowledge, preparation and by sheer determination. Too many...

  Although it's a new year, it's a problem that continues: high turnover with sales departments at dealerships around America. In trying to figure out...

“The Women in the Workplace 2017,” a study conducted by LeanIn.Org and McKinsey states, ”Women and men see the state of women—and the...

It is easy to brush off a “thank you” or disregard an appreciative word, but there is something about the human condition that causes...

Goal setting is the closest thing to magic you can find. It works way better than the ‘hope plan,’ wishing on a star or...

Recently I returned for a follow-up visit with a client where we had installed a new sales process for their team. Gathering a few...

  Some dealers said they have the type of store that has amenities and attractions to promote events and community outreach. Other dealers said they...

The sales game is constantly changing. New products, marketing ideas and technology solutions continue to flow into the market, pulling dealership decision-makers in several...

  Following through with dealer processes is obviously important to the customer buying experience. Following through with your staff's goals is just as important. Without...