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dms provider

When to Change Your DMS Provider

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An Automotive dealership is a constantly evolving and advancing machine that continues to take on new information every single day. This could essentially mean...
fixed-ops

The Benefits of Employee Recruitment and Development in the World of...

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Today’s hiring market is rough. Attracting and retaining good employees is more difficult than ever. We live in a world of entitlement and fluid...
meetings

10 Tips for Organizing Meetings That Benefit Your Team

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Meetings have been a part of businesses since the beginning across all sorts of industries. They allow leaders and employees to have a clear...
customer satisfaction

How to Increase Profits & Customer Satisfaction

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Remember our 2018 New Year Resolution on how make your dealership more profitable by increasing customer satisfaction and creating more profit retention while lowing...
identity fraud

Are You Taking the Necessary Steps to Prevent Identity Fraud in...

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Every time we turn on the TV or log into a news app on our phones, we are reminded of how easy it is...
good employee

What to do when you lose a good employee

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On this week's episode of the Weekly Tune-Up, Becky goes over what you should do when you lose a good employee and how to...
dealership

5 Things That Keep Buyers Out of Your Dealership

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Many career salespeople stay in the car business because they like helping people. It’s a great feeling, to help people make a major purchase...
incentive programs

A Step Forward or Backward with Stair Step Incentive Programs?

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They’ve been cursed, blamed for sales blips, and looked down on by many dealers, manufacturers, and even retail customers. Yet, stair-step incentives, whether they...
Raj Nair

Appropriate Behavior in A Dealership Starts at The Top

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Ford Motor Company sent a strong message to employees and the public this week, sending one of its top executives packing after investigations revealed...
BDC

To BDC, or Not to BDC

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On this week's edition of the Weekly Tune-Up, join Becky Nixon as she answers the question that everyone wants the answer to: To BDC,...