Tag: management

Celebrations are one easy way to draw customers into your dealership, and between anniversaries, holidays and other special occasions, there is almost always a...

When it comes to marketing, there are many ingrained rules that people and management follow. We’re all familiar with the real estate motto, “Location,...

Operational policies. Staffing. Pricing. Marketing decisions. Customer relations. Vendor partnerships. For group senior managers or executives, there are a million things you must manage...

Once believed to be the stuff of science fiction, autonomous vehicles are predicted to soon be mainstays of the road. Pilot programs by Uber...

As the automotive retail industry continues to focus in on beating the margin compression odds, doing away with operational inefficiencies at the dealership will...

We all know the auto industry is a fast-paced, cutthroat world. From salespeople to service advisors to service technicians, almost everyone in the dealership...

The worst time to find out one of your dealership employees has a complaint about discrimination or harassment is when you receive a letter...

On this week's episode of Kain & Co., David invites his daughter Jessica on to discuss a presentation she gave recently on the right...

By the numbers, if U.S. auto dealerships want to solve the problem of the lack of trained and qualified managers for their divisions and...

Whether you're a 10- or 100-employee dealership organization, ongoing improvement is the name of the game. Businesses are not static. Your business is either...