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coaching

20 Rules of Coaching (Part 4)

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On this week's episode of On the Mark, Mark Tewart continues his "Rules of Coaching" series. In part 4, Mark discusses taking risks, making...
collecting stips

Making Spot Decisions and Collecting Stips

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On this week's episode of F&I Today, Becky invites Becky Brown, Vice President of StipTrak, to discuss the trouble dealers have when making aggressive...