Tag: Maintenance
Hankook Report Finds Car Owners Neglecting Service During COVID-19
A press release from tire manufacturer Hankook reveals that many car owners are foregoing routine maintenance and servicing on their vehicles, even months into...
Improving Your Recon Processes in Today’s Climate
According to the Cox Automotive Auto Market Weekly Summary for June 1, 2020, the used vehicle market has rebounded better than previously forecasted. Compared...
Don’t Ask, Tell Them What Services They Need
As a service advisor our job is to fulfill our customer’s main reason for visiting the dealership, right? You may feel customers who come...
Is Factory Maintenance Effecting Hours Per RO?
With all the technical innovations now available in the modern automobile, it stands to reason there would be a corresponding effect on the maintenance...
The Benefits of a Loyalty Reward Program and Four Tips for...
When it comes to loyalty reward programs, turning your target audience into repeat customers should be the ultimate goal. Why? Well, repeat customers are...
Teaching Customers About Maintenance in the Information Age
Owner’s clinics are nothing new in the car business. Dealerships have been trying to teach new buyers about their vehicles (and the dealership’s service...
The Cost of Being Competitive with Maintenance
On today's episode of the Weekly Tune-Up, Becky Nixon discusses the costs of being competitive with maintenance products and services in your service department.
Video...
Can Offering Car-Subscription Service Options Benefit Dealers?
In today’s marketplace, permanence is a thing of the past. Consumers can subscribe to an online marketplace that allows them to order items that...
Becky Nixon: The profit you’re missing if you overlook Winter maintenance
Say the low today in Atlanta is 26 degrees and the high is 54. It's not too cold to shutdown a service bay, but...
Why Service Customers Buy Prepaid Maintenance Programs
https://www.cbtnews.com/service-customers-buy-prepaid-maintenance-programs-3/
