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transparency in F&I

Solutions to Progress Barriers With Transparency In F&I

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21st Century thinking and embracing a new era of transparency in F&I department will bring about a positive change in the auto industry. BY REBECCA...
Patti Swope

Continuing the Legacy

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Lessons learned from her late father, Sam Swope, have primed Patti Swope to take the auto group to new heights. BY CAROL WHITE Sam Swope...
Selling in the zone

Selling in the zone

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BY CHRIS SARANCENO Recently, I came across some old notes I took at a Half-A-Car training meeting about 12 years ago. The notes were centered...
Writing Service

The Myths of Writing Service, Part 2

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Don’t let myths about writing service keep your fixed operations from achieving great success. BY JEFF COWAN You may remember from my article last month,...
Sell More

Easy Ways To Sell More (Even If You’re Too Busy)

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The river of gold is still flowing. Don’t wait until it dries up to get serious. BY JOE VERDE I talked to a dealer the other...
Retention

REAL Success – R is For Retention

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If you want to increase customer retention in your dealership, focus on communicating with them to form a connection. BY BRENDA STANG Customers don’t care...
Winning in business

What Winners do to Win: Winning in Business

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Winning in business and in life is dependent upon your approach to your goals and dreams. BY DAVID LEWIS “A person either hates losing enough...
Customer-Centric Websites

Using Customer-Centric Websites to Boost Sales

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Forward-thinking dealers will utilize improved technologies to turn website visits into increased sales. BY DENNIS GALBRAITH AND GINO CIPPERONI Dealers hear a great deal about...
NADA Vendor

Your Post-NADA Vendor Checklist

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What to look for when choosing the best marketing vendors for your dealership. BY AMY FARLEY If you’re like many dealers across the country, you recently...
Digital Storefront

Is a Digital Storefront Right for Your Dealership?

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Creating a digital storefront could give you the competitive edge you need in today’s market. BY MARK RIKESS AutoNation recently announced the creation of its...