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reputation

7 Basic Steps to Optimize Your Dealership’s Online Reputation

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Are you one of the many dealers, GMs and managers who find it difficult to manage your online reputation? There are literally hundreds of...
EVs

How much do your sales people know about EVs?

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If it hasn’t happened already, a car with a plug will show up on your lot sooner rather than later. And, while it’s true...
Captive Insurance

Should I Form a Captive Insurance Company?

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Assessing Your Dealership’s Risk Dealership owners face many risks in today’s world. Some of these risks can be covered through traditional commercial insurance policies, such...
Women Drivers

What women want from your dealership

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Here are 37 items on women’s New Year’s list when it comes to car dealerships, service visits, and features for 2017. Here’s an opportunity...
Service Department

3 Essentials for Service Department Retail Process Success

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A top rated, highly profitable Service Department lives and dies according to how well their Retail Service Processes function. Unfortunately, great intentions, however well...

The FTC Strikes Again

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And This Time it’s a Game Changer By: Jim Ragonda Back in January of 2014, I wrote in my article The FTC Strikes Again – You...

Stop The Bleeding!

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Income — Income STAYS In! By: Michael Roppo We all know that the main areas of income in most dealerships is from new customers, followed to...

It’s Called “Friendly” for a Reason

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Top Honda Dealer Creates Winning Culture By: Mary Welch Eric Kahn is a dye-in-the-wool car guy with a blue stocking education and Wall Street credentials. Or...

The Business Gods: Go Bold!!

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If You Want to Win — Go For It! By: Jeff Cowan So you have been in business for a while and you’ve built a name. ...

Locking Down Data Security

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Important Steps For Every Dealership to Take By: Barry Carter We see news headlines daily, for instance: “Credit Card Company Suffers Data Breach” or “Personal Information...